Terms & Conditions

Welcome to AuthenticKerala.in. If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern AuthenticKerala.in’s relationship with you in relation to this website. If you disagree with any part of these terms and conditions, please do not use our website.

The use of this website is subject to the following terms and conditions:

1. You shall not host, display, upload, modify, publish, transmit, update or share any information:

(a) belongs to another person and to which You does not have any right to.

(b) is grossly harmful, harassing, blasphemous, defamatory, obscene, pornographic, paedophilic, libellous, invasive of another’s privacy, hateful, or racially, ethnically objectionable, disparaging, relating or encouraging money laundering or gambling, or otherwise unlawful in any manner whatever; or unlawfully threatening or unlawfully harassing including but not limited to “indecent representation of women” within the meaning of the Indecent Representation of Women (Prohibition) Act, 1986;

(c) misleading in any way.

(d) is patently offensive to the online community, such as sexually explicit content, or content that promotes obscenity, pedophilia, racism, bigotry, hatred or physical harm of any kind against any group or individual;

(e) harasses or advocates harassment of another person;

(f) involves the transmission of “junk mail,” “chain letters,” or unsolicited mass mailing or “spamming”;

(g) promotes illegal activities or conduct that is abusive, threatening, obscene, defamatory or libelous;

(h) infringes upon or violates any third party’s rights [(including, but not limited to, intellectual property rights, rights of privacy (including without limitation unauthorized disclosure of a person’s name, email address, physical address or phone number) or rights of publicity];

(i) promotes an illegal or unauthorized copy of another person’s copyrighted work (see “Copyright complaint” below for instructions on how to lodge a complaint about uploaded copyrighted material), such as providing pirated computer programs or links to them, providing information to circumvent manufacture-installed copy-protect devices, or providing pirated music or links to pirated music files;

(j) contains restricted or password-only access pages, or hidden pages or images (those not linked to or from another accessible page);

(k) provides material that exploits people in a sexual, violent or otherwise inappropriate manner or solicits personal information from anyone;

(l) provides instructional information about illegal activities such as making or buying illegal weapons, violating someone’s privacy, or providing or creating computer viruses;

(m) contains video, photographs, or images of another person age 18 or older without his or her express written consent and permission or those of any minor (regardless of whether you have consent from the minor or his or her legal guardian).

(n) tries to gain unauthorized access or exceeds the scope of authorized access (as defined herein and in other applicable Codes of Conduct or End User Access and License Agreements) to the Sites or to profiles, blogs, communities, account information, bulletins, friend request, or other areas of the Sites or solicits passwords or personal identifying information for commercial or unlawful purposes from other users;

(o) engages in commercial activities and/or sales without AuthenticKerala.in’s prior written consent such as contests, sweepstakes, barter, advertising and pyramid schemes, or the buying or selling of “virtual” items related to the Sites. Throughout this Terms of Use,AuthenticKerala.in “prior written consent” means a communication coming from AuthenticKerala.in Legal department, specifically in response to your request, and specifically addressing the activity or conduct for which you seek authorization;

(p) solicits gambling or engages in any gambling activity which AuthenticKerala.in, in its sole discretion, believes is or could be construed as being illegal;

(q) interferes with another user’s use and enjoyment of the AuthenticKerala.in Website or any other individual’s user and enjoyment of similar services;

(r) refers to any website or URL that, in the sole discretion of AuthenticKerala.in, contains material that is inappropriate for the AuthenticKerala.in Website or any other Website, contains content that would be prohibited or violates the letter or spirit of these Terms of Use.

(s) harm minors in any way;

(t) infringes any patent, trademark, copyright or other proprietary rights or third party’s trade secrets or rights of publicity or privacy or shall not be fraudulent or involve the sale of counterfeit or stolen items;

(u) violates any law for the time being in force;

(v) deceives or misleads the addressee/ users about the origin of such messages or communicates any information which is grossly offensive or menacing in nature;

(w) impersonate another person;

(x) contains software viruses or any other computer code, files or programs designed to interrupt, destroy or limit the functionality of any computer resource; or contains any Trojan horses, worms, time bombs, cancelbots, easter eggs or other computer programming routines that may damage, detrimentally interfere with, diminish value of, surreptitiously intercept or expropriate any system, data or personal information;

(y) threatens the unity, integrity, defence, security or sovereignty of India, friendly relations with foreign states, or public order or causes incitement to the commission of any cognizable offence or prevents investigation of any offence or is insulting any other nation. (aa) shall not be false, inaccurate or misleading; (ab) shall not, directly or indirectly, offer, attempt to offer, trade or attempt to trade in any item, the dealing of which is prohibited or restricted in any manner under the provisions of any applicable law, rule, regulation or guideline for the time being in force. (ac) shall not create liability for us or cause us to lose (in whole or in part) the services of our ISPs or other suppliers;

2. You shall not use any “deep-link”, “page-scrape”, “robot”, “spider” or other automatic device, program, algorithm or methodology, or any similar or equivalent manual process, to access, acquire, copy or monitor any portion of the Website or any Content, or in any way reproduce or circumvent the navigational structure or presentation of the Website or any Content, to obtain or attempt to obtain any materials, documents or information through any means not purposely made available through the Website. AuthenticKerala.in reserves the right to bar any such activity.

3. You shall not attempt to gain unauthorized access to any portion or feature of AuthenticKerala.in website, or any other systems or networks connected to AuthenticKerala.in Website or to any AuthenticKerala.in’s server, computer, network, or to any of the services offered on or through AuthenticKerala.in Website, by hacking, password “mining” or any other illegitimate means.

4. You shall not probe, scan or test the vulnerability of AuthenticKerala.in website or any network connected to AuthenticKerala.in website nor breach the security or authentication measures on AuthenticKerala.in website or any network connected to AuthenticKerala.in Website. You may not reverse look-up, trace or seek to trace any information on any other user of or visitor to AuthenticKerala.in Website, or any other customer of AuthenticKerala.in, including any AuthenticKerala.in account not owned by you, to its source, or exploit AuthenticKerala.in Website or any service or information made available or offered by or through AuthenticKerala.in Website, in any way where the purpose is to reveal any information, including but not limited to personal identification or information, other than your own information, as provided for by AuthenticKerala.in Website.

5. You agree that you will not take any action that imposes an unreasonable or disproportionately large load on the infrastructure of AuthenticKerala.in Website or AuthenticKerala.in’s systems or networks, or any systems or networks connected to the AuthenticKerala.in.

6. You agree not to use any device, software or routine to interfere or attempt to interfere with the proper working of the Website or any transaction being conducted on the Website, or with any other person’s use of the Website.

7. You may not forge headers or otherwise manipulate identifiers in order to disguise the origin of any message or transmittal you send to AuthenticKerala.in on or through the Website or any service offered on or through the Website. You may not pretend that you are, or that you represent, someone else, or impersonate any other individual or entity.

8. You may not use the Website or any Content for any purpose that is unlawful or prohibited by these Terms of Use, or to solicit the performance of any illegal activity or other activity which infringes the rights of AuthenticKerala.in or others.

9. Solely to enable AuthenticKerala.in to use the information you supply us with, so that we are not violating any rights you might have in Your Information, you agree to grant us a non-exclusive, worldwide, perpetual, irrevocable, royalty-free, sub-licensable (through multiple tiers) right to exercise the copyright, publicity, database rights or any other rights you have in Your Information, in any media now known or not currently known, with respect to Your Information. AuthenticKerala.in will only use Your Information in accordance with the terms of use and AuthenticKerala.in’s Privacy Policy.

10. From time to time, you shall be responsible for providing information relating to the items or services proposed to be sold by you. In this connection, you undertake that all such information shall be accurate in all respects. You shall not exaggerate or over emphasize the attributes of such items or services so as to mislead other Users in any manner.

11. You shall not engage in advertising to, or solicitation of, other users of AuthenticKerala.in to buy or sell any products or services, including, but not limited to, products or services related being displayed on AuthenticKerala.in or related to AuthenticKerala.in. You may not transmit any chain letters or unsolicited commercial or junk email to other users via AuthenticKerala.in. It shall be a violation of these Terms of Use to use any information obtained from AuthenticKerala.in in order to harass, abuse, or harm another person, or in order to contact, advertise to, solicit, or sell to another person without AuthenticKerala.in’s prior explicit consent. In order to protect our users from such advertising or solicitation, AuthenticKerala.in reserves the right to restrict the number of messages or emails which a user may send to other users in any 24-hour period which AuthenticKerala.in deems appropriate in its sole discretion.12. You understand that AuthenticKerala.in has the right at all times to disclose any information (including the identity of the persons providing information or materials on the AuthenticKerala.in Website) as necessary to satisfy any law, regulation or valid governmental request. This may include, without limitation, disclosure of the information in connection with investigation of alleged illegal activity or solicitation of illegal activity or in response to a lawful court order or subpoena. In addition, we can (and you hereby expressly authorize us to) disclose any information about you to law enforcement or other government officials, as we, in our sole discretion, believe necessary or appropriate in connection with the investigation and/or resolution of possible crimes, especially those that may involve personal injury.

12. AuthenticKerala.in reserves the right, but has no obligation, to monitor the materials posted on AuthenticKerala.in website. AuthenticKerala.in shall have the right to remove or edit any Content that in its sole discretion violates, or is alleged to violate, any applicable law or either the spirit or letter of these Terms of Use. Notwithstanding this right of AuthenticKerala.in, YOU REMAIN SOLELY RESPONSIBLE FOR THE CONTENT OF THE MATERIALS YOU POST ON THE  WEBSITE AND IN YOUR PRIVATE MESSAGES. Please be advised that such Content posted does not necessarily reflect the views of AuthenticKerala.in. In no event shall AuthenticKerala.in assume or have any responsibility or liability for any Content posted or for any claims, damages or losses resulting from use of Content and/or appearance of Content on AuthenticKerala.in. You hereby represent and warrant that you have all necessary rights in and to all Content you provide and all information it contains andthat such Content shall not infringe any proprietary or other rights of third parties or contain any libelous, tortious, or otherwise unlawful information.

13. Your correspondence or business dealings with, or participation in promotions of, advertisers found on or through AuthenticKerala.in, including payment and delivery of related goods or services, and any other terms, conditions, warranties or representations associated with such dealings, are solely between you and such advertiser. AuthenticKerala.in shall not be responsible or liable for any loss or damage of any sort incurred as the result of any such dealings or as the result of the presence of such advertisers on AuthenticKerala.in.

14. It is possible that other users (including unauthorized users or “hackers”) may post or transmit offensive or obscene materials on AuthenticKerala.in and that you may be involuntarily exposed to such offensive and obscene materials. It also is possible for others to obtain personal information about you due to your use of AuthenticKerala.in, and that the recipient may use such information to harass or injure you. AuthenticKerala.in does not approve of such unauthorized uses but by using the AuthenticKerala.in Website you acknowledge and agree that AuthenticKerala.in is not responsible for the use of any personal information that you publicly disclose or share with others on AuthenticKerala.in. Please carefully select the type of information that you publicly disclose or share with others on AuthenticKerala.in.

15. AuthenticKerala.in shall have all the rights to take necessary action and claim damages that may occur due to your involvement/participation in any way on your own or through group/s of People, intentionally or unintentionally in DoS/DDoS (Distributed Denial of Services).

Contents Posted on Site

All text, graphics, user interfaces, visual interfaces, photographs, trademarks, logos, sounds, music, artwork and computer code (collectively, “Content”), including but not limited to the design, structure, selection, coordination, expression, “look and feel” and arrangement of such Content, contained on the AuthenticKerala.in is owned, controlled or licensed by or to AuthenticKerala.in, and is protected by trade dress, copyright, patent and trademark laws, and various other intellectual property rights and unfair competition laws.

Except as expressly provided in these Terms of Use, no part of the AuthenticKerala.in and no Content may be copied, reproduced, republished, uploaded, posted, publicly displayed, encoded, translated, transmitted or distributed in any way (including “mirroring”) to any other computer, server, website or other medium for publication or distribution or for any commercial enterprise, without AuthenticKerala.in’s express prior written consent.

You may use information on AuthenticKerala.in products and services purposely made available by AuthenticKerala.in for downloading from the Site, provided that you (1) not remove any proprietary notice language in all copies of such documents, (2) use such information only for your personal, non-commercial informational purpose and do not copy or post such information on any networked computer or broadcast it in any media, (3) make no modifications to any such information, and (4) not make any additional representations or warranties relating to such documents.

You shall be responsible for any notes, messages, e-mails, billboard postings, photos, drawings, profiles, opinions, ideas, images, videos, audio files or other materials or information posted or transmitted to the Sites (collectively, “Content”). Such Content will become the property of AuthenticKerala.in and you grant AuthenticKerala.in the worldwide, perpetual and transferable rights in such Content.

AuthenticKerala.in shall be entitled to, consistent with our Privacy Policy, use the Content or any of its elements for any type of use forever, including but not limited to promotional and advertising purposes and in any media whether now known or hereafter devised, including the creation of derivative works that may include Content you provide. You agree that any Content you post may be used by AuthenticKerala.in, consistent with our Privacy Policy on Site as mentioned herein, and you are not entitled to any payment or other compensation for such use.


AuthenticKerala.in welcomes links to this site. You may establish a hypertext link to AuthenticKerala.in website, provided that the link does not state or imply any sponsorship or endorsement of your site by AuthenticKerala.in. You must not use on your site or in any other manner any trademarks, service marks or any other materials appearing on the AuthenticKerala.in, including any logos or characters, without the express written consent of AuthenticKerala.in and the owner of the mark or materials. You must not frame or otherwise incorporate into another third party website or present in conjunction with or juxtaposed against such a website any of the content or other materials on the AuthenticKerala.in website without AuthenticKerala.in’s prior written consent.


We view protection of Your privacy as a very important principle. We understand clearly that you and Your Personal Information is one of our most important assets. We store and process Your Information on computers that may be protected by physical as well as reasonable technological security measures and procedures in accordance with Information Technology Act 2000 and rules there under. Our current Privacy Policy is available at http://www.AuthenticKerala.in/privacypolicy. If you object to your Information being transferred or used in this way please do not use AuthenticKerala.in Website.


1. You hereby declare that you have provided all necessary Legal Details for the shipment of the product to the destination specified by you in the Order.

2. You further declare that the Product will be acquired for personal use of the Consignee and/or Buyer. The Product will not be sold, resold, bartered or in any way disposed for profit.

Disclaimer Of Warranties And Liability

This website, all the materials and products, included on or otherwise made available to you through this site are provided on AuthenticKerala.in on “as is” and “as available” basis without any representation or warranties, express or implied except otherwise specified in writing. Without prejudice to the for going paragraph, AuthenticKerala.in does not warrant that:

*This website will be constantly available, or available at all; or
*The information on this website is complete, true, accurate or non-misleading.

AuthenticKerala.in will not be liable to you in any way or in relation to the contents of, or use of, or otherwise in connection with, AuthenticKerala.in website. AuthenticKerala.in does not warrant that this site; information, content, materials, product and services included on or otherwise made available to you through AuthenticKerala.in website; their servers; or electronic communication sent from AuthenticKerala.in are free of viruses or other harmful components.

Nothing on AuthenticKerala.in constitutes, or is meant to constitute, advice of any kind. All the products sold on AuthenticKerala.in are governed by different state laws and if AuthenticKerala.in is unable to deliver such products due to implications of different state laws, AuthenticKerala.in will return or will give credit for the amount received by AuthenticKerala.in from the sale of such product, that could not be delivered to you.

You will be required to enter a valid phone number while placing an order on AuthenticKerala.in. By registering your phone number with us, you consent to be contacted by AuthenticKerala.in via phone calls and / or SMS notifications, in case of any order or shipment or delivery related updates. AuthenticKerala.in will not use your personal information to initiate any promotional phone calls or SMS’.


While availing any of the payment method/s offered at AuthenticKerala.in, AuthenticKerala.in will not be responsible or assume any liability, whatsoever in respect of any loss or damage arising directly or indirectly to you due to:

1. Lack of authorization for any transaction/s, or

2. Exceeding the preset limit mutually agreed by you and between your “Bank/s”, or

3. Any payment issues arising out of the transaction, or

4. Decline of transaction for any other reason/s.

All payments made against the purchases/services on AuthenticKerala.in by you shall be compulsorily in Indian Rupees acceptable by the Union of India. AuthenticKerala.in does not accept any other form of currency with respect to the purchases made on AuthenticKerala.in.

Before shipping your order to you, we may request you to provide supporting documents (including but not limited to Govt. issued ID and address proof) to establish the ownership of the payment instrument used by you for your purchase. This is done in the interest of providing a safe online shopping environment to our users.


Without limiting other remedies, many supporting e-com sites may limit your activity, immediately remove your information, warn other Users of your actions, immediately temporarily/indefinitely suspend or terminate or block your membership, and/or refuse to provide you with access to the AuthenticKerala.in website in the event, but not limited to:

1. If you breach the Terms of Use or Privacy Policy or other rules and policies, if any;

2. If AuthenticKerala.in is unable to verify or authenticate any information you provide; or

3. If it is believed that your actions may cause legal liability for you, other Users or AuthenticKerala.in.

AuthenticKerala.in may at any time at its sole discretion reinstate suspended Users. A User that has been suspended or blocked may not register or attempt to register with AuthenticKerala.in or use AuthenticKerala.in Website in any manner whatsoever until such time that such User is reinstated by AuthenticKerala.in. Notwithstanding the foregoing, if you breach the Terms of Use or Privacy Policy or other ruler and policies, AuthenticKerala.in reserves the right to recover any amounts due and owing by you to AuthenticKerala.in and to take strict legal action including but not limited to a referral to the appropriate police or other authorities for initiating criminal or other proceedings against you.


You shall indemnify and hold harmless AuthenticKerala.in its owner, licensee, affiliates, subsidiaries, group companies (as applicable) and their respective officers, directors, agents, and employees, from any claim or demand, or actions including reasonable attorneys’ fees, made by any third party or penalty imposed due to or arising out of your breach of this Terms of Use, privacy Policy and other Policies, or your violation of any law, rules or regulations or the rights of a third party.

Applicable Law

This Agreement shall be governed by and interpreted and construed in accordance with the laws of India. The place of jurisdiction shall be exclusively in Kochi, Kerala.

Jurisdictional Issues/Sale in India Only

Unless otherwise specified, the material on AuthenticKerala.in is presented solely for the purpose of sale in India. AuthenticKerala.in makes no representation that materials in AuthenticKerala.in are appropriate or available for use in other locations/Countries other than India. Those who choose to access this site from other locations/Countries other than India do so on their own initiative and AuthenticKerala.in is not responsible for supply of goods/refund for the goods ordered from other locations/Countries other than India, compliance with local laws, if and to the extent local laws are applicable.

Trademark, Copyright and Restriction

This site is controlled and operated by AuthenticKerala.in. All material on this site, including images, illustrations, audio clips, and video clips, are protected by copyrights, trademarks, and other intellectual property rights that are owned and controlled by us. Material on AuthenticKerala.in web site owned, operated, licensed or controlled by us is solely for your personal, non-commercial use. You must not copy, reproduce, republish, upload, post, transmit or distribute such material in any way, including by e-mail or other electronic means and whether directly or indirectly and you must not assist any other person to do so. Without the prior written consent of the owner, modification of the materials, use of the materials on any other web site or networked computer environment or use of the materials for any purpose other than personal, non-commercial use is a violation of the copyrights, trademarks and other proprietary rights, and is prohibited. Any use for which you receive any remuneration, whether in money or otherwise, is a commercial use for the purposes of this clause.

Risk of loss

All items purchased from AuthenticKerala.in are made pursuant to a shipment contract. This means that the risk of loss and title for such items pass to you upon our delivery to the carrier.

Product Description

AuthenticKerala.in tries to be as accurate as possible. However, AuthenticKerala.in does not warrant that product description or other content of this site is accurate, complete, reliable, current, or error-free. If a product offered by AuthenticKerala.in itself is not as described, your sole remedy is to return it in unused condition.

Pricing/Typographical error

If AuthenticKerala.in comes across any difference in pricing resulting from typographic errors wrt pricing or product information, AuthenticKerala.in shall have the right to rectify the same or cancel the order(s) and refund monies, if any, collected from the customer within 10-15 business days of such corrective action taken. The mode of refund will be the same as at the time of placing the order.

Cancellation of order

AuthenticKerala.in reserves the right to cancel any order without any explanation for doing so, under situation where AuthenticKerala.in is not able to meet the requirement of the order placed or order so placed/cancelled does not comply with the AuthenticKerala.in policy or for any other reason. However, AuthenticKerala.in will ensure that any communication of cancellation of an order, so cancelled, is intimated within appropriate time to the concerned person and any applicable refund, will be made in reasonable time.

Limitation of Liability


Cancellation Policy

While there is no option for a customer to cancel the order on their own once the payment is made, you can get in touch with Customer Care as soon as possible with your order number. As long as your order has not been processed, we can cancel it and refund your amount.

If you cancel your order before the product has shipped, you can choose to have the entire amount refunded.
If your product has been shipped and is yet to be delivered, please send the package back to us within 7 days at our address and you will get full refund.

Returns Policy

AuthenticKerala.in’s 7 Day Returns Policy!

Though we strive to give you a great customer experience each time you shop with us, if at all you are not 100% satisfied with your purchase, you can return your Order for a full refund. All you need to do is give us a WhatsApp message on 9158898307 on or drop an email at support@AuthenticKerala.in within a period of 7 days, from the date of delivery. Return of products will be accepted only if the product is in good condition.


This Return and Cancellation Policy is part of, and incorporated within, the AuthenticKerala.in Client Contract. As a condition of registering with AuthenticKerala.in and using the AuthenticKerala.in Services, you expressly acknowledge that you have read and understood this Return and Cancellation Policy and you agree to be bound by the terms and conditions contained within.

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